What our Customers say...


Thanks Colby, Ray, Brandon, and Michael!


Always a pleasure working with SERVPRO. I'm comfortable knowing I'm getting guaranteed competitive prices and top notch service. Tyler Grissom is my go to guy anytime I have an issue. He immediately has a team on-site and updates me via text or email fast and accordingly. I've used SERVPRO a handful of times now and definitely recommend!


Steven came out promptly to inspect moisture reading after water damage. Great customer service and advice. Would recommend again.


SERVPRO was amazing! Colby and Gleason handled every aspect of the drying process for the water damage in my house. I was very impressed with how quickly they were able to respond. They were very professional and answered all of my dumb questions about the process. Would highly recommend!


We had a leak from our upstairs bathroom through our ceiling. Fixed it, patched it, retextured our ceiling and painted. Speedy and great quality Ron

Very good experience with ServoPro. They were hired to protect areas of our home during home builder's repair work. I'm glad we followed their recommendation on utilizing an air scrubber during demo work because it greatly reduced dust in the air! Will (manager) was great to follow up regularly regarding their services. Thanks Will and team for a job well done!

Five stars!

After experiencing an issue with a recently installed a/c, Will M. stepped up and got us a portable a/c to keep the house cool while the unit is being repaired. The guys came just after sundown and got the unit set up and running in a short amount of time. This was definitely a save in this Florida heat. Thanks Will for making it happen!


Way to go SERVPRO. My house looks great and we have already started to forget about the damage that affected so much of the property. Amazing job. 

You even took the time to care for my pets in this trying time, making sure to use equipment that was safe for them to be around. You really do care about your customers. Thanks. 

I will recommend your services to everyone who faces a disaster. You were there so fast and worked so hard to get my apartment back to the way it used to be. 

Roof damages allowed water to get into my home, but your team showed up and boarded it up and dried up the damage. I didn’t have to jump through hoops. You made it easy.

Your professionals might have great skills and training for restoration, but they are the best at helping customers through the tough time. We will never choose another restoration company. 

I finally gave up trying to get rid of the mold in my kids’ bathroom and called SERVPRO of Arlington. I realize I was making it worse by spraying it all the time with a water-based cleaner.

After the cleaning done by the technicians I realized most of the fire damage was just on the surface, but I could not have done it alone.

SERVPRO helped us and many of our neighbors so fast! I thought it would be months, but we are back at home and it has just been a couple of weeks after the storm.

Very creative in how they accessed the subfloor beneath the tiles and dried it thoroughly after a storm. My guests love this room and it would have been awful to close it down.

I felt helpless and hopeless. One call to your office and I got my home back again. Thanks!

The sticky black residue after my car caught fire in the garage was no match for SERVPRO.

The SERVPRO technicians were so patient. They explained I need to install and use an exhaust fan or the mold will come back. Not letting that happen!

Even with all the tools and scrap wood in the area, SERVPRO had the area pumped out and dried fast. So glad none of my equipment was damaged.

Your technicians were marvelous. So prompt and professional. I didn’t know that much water could come into my home during a storm. 

After finding mold in the wall I will pay more attention to funny smells and not just ignore them in the future.

All my furniture was covered in ash and soot, but your workers had techniques that saved all of it. Also cleaned walls and floors and got rid of the smell.

I had no idea where to even begin when a 100 year old tree took down part of my roof during a storm. I needed everything from a board up to a full restoration of damaged areas. You delivered.

Great job cleaning up the mold and explaining how it happened.  Appreciate the education.

After a fire in my garage I lost very little of my power equipment because of the expertise of the tech who came to restore the damage.

The remediators from SERVPRO kept us safe with an air scrubber. Cleaned up the mold and worked with our contractor to eliminate the leak that caused it.

Glad I got SERVPRO to clean up my fire mess. Amazing work.

The franchise was professional and explained the fire damage restoration process completely from day one. The staff went above and beyond in assisting me after a devastating fire. They were always mindful of the fact that the whole process was new. They are A-One for fire damage restoration in Jacksonville!.

The staff was very professional and courteous. I would highly recommend them for water damage restoration in the future.

They were very efficient, listened to our concerns regarding the water damage and cleanup process.

Representative was very thorough on his explanations and helpful. Thank you for working with my schedule to foster the completion of the water damage restoration job.

Our nonprofit spilt a can of waterproof sealant in the middle of our conference room. 911! I called the pros at SERVPRO and our carpet tech extraordinaire, Adrian Milchev, asked me to send him a picture of the spill. He knew he could take care of it and he was immediately on his way to help! We are so grateful for his expertise and great care at HandsOn Jacksonville! He saved us from a costly disaster!

Thank you so much for getting my condo back in shape! Chandler was awesome to work with! All the guys were great and they did a fantastic job. Thanks again!

Excellent Job! Work was done quickly and professionally, so pleased with the outcome, everything looks great.

This company was Wonderful, I will recommend them to everyone I know.

I would recommend this time team to all family and friends. This team went above!!! They deserve great praise.

The overall impression of the SERVPRO franchise was perfect in my opinion. Very satisfied with the work they did to restore the water damage! The staff was wonderful, professional, friendly and knowledgeable.

Very Professional! Top Shelf Restoration Company in Jacksonville! Quality Workmanship!

I was really happy with the results and quick response of Servpro. I would definitely use your service in the future (if needed hopefully not).

Awesome job! Thank you!

Everything handled promptly. Actions were explained prior to initiation and expectations discussed related to time frame.

Highly satisfied. All of the above 10's-outstanding and personal satisfaction. Most impressive.